Where can I use your address?

You can use our address on your website, with your bank, clients, email signature and business correspondence. Almost anywhere except with HMRC and Companies House.

What happens to my letters?

When we receive a letter that is not from HMRC or Companies House, we inform you via email and deduct 1 'business letter credit'. Letter credits cover the handling fee per letter that arrives at our address. So long as the account has sufficient letter credits topped up, the letter will be scanned and emailed to you. Our staff will then scan the letter back to you and notify you of this via email. All letters will be stored securely for you to collect whenever you wish or for a fee of £2 per letter will be posted on to you.

What if I don't use the credits?

Your letter credits do not come with an expiry date. Any credits left over are carried over to the next year when you renew. You can top-up any time. We'll notify when you've ran out of credits.

What happens with junk mail?

Our postal team are highly proficient at spotting junk mail, some of which are less obvious. If we are sure the letter is junk, it is disposed of and we do not deduct any letter credits for it. If our staff are unsure, we will err on the side of caution and forward it.

What is the service fee?

£150 + VAT for 12 months. (Inc 25 letter scans credits per year)
Or
£15 + VAT per month (Inc 25 letter scans credits per year)

This service is suitable for:

• Using as a business address on a website, letterheads, business cards, invoice etc.
• Sole traders, freelancers and other organisations/non-incorporated businesses